Reports

Much of our work is proprietary to clients, but the reports listed on this page are available online.

Telecommunications development

Improving IP Connectivity in the Least Developed Countries (for ITU, 2002), Word, 171 KB.

The costs of internet access in developing countries (for DFID, UK, 2001). List of documents, HTML.

The costs of internet access in developing countries in Asia (developed for ITU from some work for DFID, UK, 2001), Presentation, PDF, 76 KB.

Improving the Quality of Transition in Central And South Eastern Europe through Information and Communication Technologies (for DFID, UK, 2000), PDF, 559 KB.

The impact of the changing international settlement regime on Sri Lanka (for the World Bank and CTO, 1998). English version, PDF 248 KB. French version, PDF 226 KB.

Telecommunications reform

Further liberalisation of Botswana's telecommunications industry (with Ovum for BTA, 2004), PDF, 868 KB.

Regulatory factors affecting the future of research networking in Europe (for DANTE, 2003), PDF, 262 KB.

Tariff transparency in a multi-operator environment (with Ovum for the European Commission, 1999), PDF, 383 KB.

Telecom Reform: Principles, Policies and Regulatory Practices (with several contributors, edited by William Melody for the Technical University of Denmark, 1997). Book, PDF, 1.8 MB. List of chapters, HTML.

Consumer affairs

Regulation and the internet - response to government consultation on the Communications Bill (to DTI, UK, 2002), Word, 115 KB.

ITU Asia-Pacific Regional Meetings of Consumer Societies (for ITU, 1999-2002). List of reports, HTML.

Universal Community Service: Access For All To Internet Services At Community Level (with several contributors, edited by Claire Milne and Sean Creighton for the Council of Europe, 2000), PDF, 473 KB.

Comments on the 1999 Communications Review (to the European Commission, 2000), HTML.

Affordability

Telecoms demand: measures for improving affordability in developing countries - A toolkit for action (for IDRC, 2006), PDF, 903 KB.

Towards defining and measuring affordability of utilities - a discussion paper (for the Public Utilities Access Forum, 2004), PDF, 186 KB.

Measuring affordability of telecoms (for the WICT conference, 2003), Presentation, PDF, 66 KB.

Ensuring affordability of basic service in PHARE countries (for PricewaterhouseCoopers and PHARE, 1999), PDF, 135 KB.

Numbering

World numbering developments (2005), PDF, 454 KB.

Implementing the new 10-digit numbering plan in Sri Lanka (for PERC/PIPU, Sri Lanka, 2003), PDF, 401 KB.

Implementing international call-by-call carrier selection codes in Sri Lanka (for PERC/PIPU, Sri Lanka, 2003), PDF, 94 KB.

Numbering harmonization in the SADC region - a briefing paper (for TRASA, 2002), PDF, 360 KB.

World numbering trends and implications (for CINTEL, Colombia, 2001), Presentation, PDF, 304 KB.

Potential for harmonizing new services and short codes numbering in Asia and the Pacific region (for ITU, 2000), PDF, 79 KB.

A strategic numbering review (with Ovum for DGTP, Netherlands, 2000). Report, PDF, 266 KB. Annex, PDF, 253 KB.

The future of Botswana's numbering plan (for BTA, Botswana, 1999), PDF, 49 KB.

Review of national numbering schemes on their openness to competition (with Ovum and ETO, 1997), Word, 279 KB.

Quality of service

ICT Quality of Service Regulation: Practices and Proposals (for ITU, 2006). Paper, PDF, 468 KB. Presentation, PDF, 294 KB.

Carrier IP Network Telephony Requirements (by Nortel, 2004), PDF, 462 KB.

Carrier IP Network Design for Performance and Dependability (by Nortel, 2004), PDF, 363 KB.